December 7, 2011
Dear winery, First off, let me just say that I love selling your wines. LOVE. Really truly, no sarcasm here. You pick from fantastic vineyards, use minimal intervention in the winery, the juice is great, the packaging is spot-on, pricing is perfect, and programming is attractive and appropriate. All in all, a wine rep’s dream [...]
Read the full article →
November 3, 2011
Dear short-fused Winebuyer, I’m very sorry that your order was entered incorrectly and you received that extra case of allocated wine. I will make sure it’s picked up immediately and delivered to one of my other forty accounts clamoring for that wine, and your invoice will be amended right away. What I don’t appreciate is [...]
Read the full article →