From the REPublic: did you really just push me out the door?

December 2, 2011 · 10 comments

Ouch. This seems more than a little uncalled for, wouldn’t you say, oh Dear Winebuyer? Oh, but Wine Rep… your first ever supplier workwith during the holidays? Man, your manager must have just thought, “oh this guy doesn’t know any better… we’ll just stick this inconsiderate supplier with him for the day.”

Lessons learned: 1. No one’s ever at their best during OND… even the best of Winebuyers are stretched to their limits. 2. Just say no to workwiths after November 1st. No one wins.

Dear Winebuyer

My sincerest apologies for having the bad manners to step into your store with my first ever supplier to briefly have him thank your staff for doing such a great job selling his wine. I realize that having sold through something like 25 cases of his small-production, Rhone-style blend in about a month during the holidays shouldn’t have warranted a “thank you” from the guy who actually made the wine with his sweat and tears (and who happened to be in town).

I guess you were offended that the wine wasn’t good enough to sell at least 50 cases. I apologize on behalf of my winemaker; he should know better than to make wines in quantities so small that there are rarely 50 cases available for me to sell to you.

I really should have anticipated that walking into your store at 2:30 pm midweek was not a good idea. After all, there were no customers there. But still. I mean taking literally 45 seconds to say “hi” to the guys who sell all of the wine that you buy from me is just selfish on my part. Like I’m showing off my “connections” or something.

And I really am sorry for our communication problem. I guess when you started screaming at me to get out of your store, you couldn’t hear me say that I wasn’t in to make a sales call, I just wanted to have my winemaker say “hi” to one or two of your guys. Perhaps I should have tried to repeat this in the 10 seconds it took for me to say it. Oh, right, I did, and did again, and then asked you to please stop screaming at me (in front of your mortified sales staff, my supplier and the one or two unfortunate customers who walked in during our time together).

I do, however, appreciate that you grabbed my arm and pulled me out of the store. I was tired, after all, from walking around the city with too much wine in my bag. You were probably just being considerate. Or perhaps you were on your way out the door, too. Regardless, your act of violent generosity wasn’t lost on me.

The best part of all of this is that you taught me how inconsiderate behavior just shouldn’t be tolerated. I do miss our interaction. Or not.

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